Privacy Policy

Effective Date: June 12, 2026 | Aarohi AI

At Aarohi AI, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, disclose, and safeguard data when you use our app, website, and related services.

1. Information We Collect

  • Account information: Phone number, name, and profile preferences.
  • User-provided content: Conversations, feedback, and support communications.
  • Usage data: Feature interactions, timestamps, device information, IP address, and diagnostics.
  • Payment information: Subscription and transaction status supplied by our payment providers. Aarohi does not store full card or UPI credentials.
  • Cookies: Essential session, security, and analytics cookies used by the website.

2. How We Use Information

  • Operate, secure, and improve Aarohi.
  • Personalize your companion experience and maintain conversation memory.
  • Authenticate accounts and process subscriptions.
  • Send service, security, and payment communications.
  • Comply with legal obligations and prevent abuse or fraud.

3. Communications

Essential communications can include OTPs, login alerts, subscription updates, payment reminders, and support responses through SMS, WhatsApp, RCS, calls, in-app notifications, or email. Promotional messages are sent only with the required consent and can be opted out of.

4. Service Providers

We do not sell personal information. We share only the data needed with providers that support hosting, authentication, analytics, payments, communication, and customer support, or where disclosure is legally required.

5. Data Retention and Security

  • We retain information only for service delivery and legal requirements.
  • We use TLS encryption, access controls, and monitoring to protect data.
  • No internet service can guarantee absolute security.

6. Your Rights

Depending on your location, you may request access, correction, portability, or deletion of personal data, withdraw consent, or object to certain processing.

7. Children's Privacy

We do not knowingly collect personal data from children below the applicable minimum age without verifiable parental consent.

8. Changes and Contact

We may update this policy and will publish the new effective date. For privacy-related requests, email support@aarohionline.in.